Graylands Cat Clinic

- Low-stress, cat-focused care: owners say their cats were more relaxed during visits, including cats that are normally fearful of vet appointments. - Compassion and kindness: the team is praised for being gentle with cats and supportive to owners, including during bereavement and stressful treatment periods. - Clear communication and follow-up: reviewers mention questions being answered well, regular updates, written care plans, and follow-up calls or visits.

Graylands Cat Clinic is a cat-only practice in Horsham with a clear focus on low-stress consultations and treatment. Recent feedback consistently highlights calm, compassionate handling, especially for anxious or vet-phobic cats, alongside clear communication and thorough follow-up. Owners also describe kind support during both routine care and more difficult situations such as illness, dental treatment, and end-of-life care.

Services

•Cat-only veterinary care: The clinic treats cats, with reviews repeatedly highlighting an environment designed around feline comfort.
•Consultations and treatment: Owners describe excellent consultations, thorough treatment, and feeling well informed about their cat’s care.
•Support for anxious or stressed cats: A recurring theme is careful handling for nervous or vet-phobic cats, with reviewers noting a calmer waiting area and sensitive treatment in the consulting room.
•Dental care: Recent reviews specifically mention treatment and follow-up for cats with dental issues.
•Post-operative and follow-up care: Reviewers mention clearly written care plans, good pain relief, follow-up phone calls, and revisit support after procedures.
•Compassionate support through difficult cases: Recent feedback includes praise for the team’s care during a cat’s illness and when an older cat died.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent feedback also mentions that pricing is very clear.

People

•Joanna: praised for treatment, care, follow-up, and particular knowledge and experience with dental issues.
•Hazel and Holly: thanked by name in recent reviews for their treatment, care, and follow-up.
•Reviewers also speak very warmly about the wider team, describing them as calm, kind, knowledgeable, and compassionate.

Reviews

5.0 stars from 107 Google reviews. Recent feedback is very positive, with reviewers repeatedly highlighting

•Low-stress, cat-focused care: owners say their cats were more relaxed during visits, including cats that are normally fearful of vet appointments.
•Compassion and kindness: the team is praised for being gentle with cats and supportive to owners, including during bereavement and stressful treatment periods.
•Clear communication and follow-up: reviewers mention questions being answered well, regular updates, written care plans, and follow-up calls or visits.
•Strong confidence in the clinical care: recent reviews describe excellent consultation and treatment, knowledgeable handling of dental problems, and reassuring post-operative support.

Reviews for Graylands Cat Clinic

Note: Showing the 10 most recent Google reviews out of 107 we track in total. Recent reviews may not be representative of overall sentiment.

AR G

3 months ago

I cannot recommend the benefits of a cat only specialist vet practise highly enough after my cats became traumatised, distressed and aggressive by noisy waiting rooms, rushed appointments and a different vet every visit. From you walk through the door of Graylands everything is about comfort and stress free consultation and treatment. Your cat's health and wellbeing is the centre of care and philosophy. Post operative care is excellent with a clearly written care plan, excellent analgesia (so often overlooked) and follow up telephone calls and visit. Pricing is very clear and communication (including written) excellent. I know I am very fortunate to have such a gold standard cat practice within travelling distance.

Hayley Pound

If there were 10 stars, I'd leave them. Just the most amazing vets. They were so compassionate when my Willow died at 17, and are just as amazing with my kittens Thackery and Binx. All the team have been so calm, understanding with me and so lovely with my boys. Even cleaning Thackie up after his stress effects in the car. They are all everything you want in a vet for your cats, just perfect, kind, loving and truly compassionate.

michelle

⭐ A Truly Exceptional Veterinary Practice — Worth More Than 5 Stars! ⭐ I cannot express just how grateful I am for the incredible care and compassion the entire team at Graylands Cat Clinic has shown recently while one of my cats has been unwell. From the moment we walked through the door, I was treated with the utmost professionalism, kindness, and respect. The communication has been exceptional; clear, regular, and always delivered with genuine empathy. I have felt fully involved in every decision regarding my cat’s care, and it has been so reassuring to know that the team truly listens and values my perspective as a pet owner. Most importantly, my beloved cat has received expert, high‑quality medical care, along with a level of love, gentleness, and attention. Every single member of the Graylands team has gone above and beyond, time and time again. It is rare to find a veterinary practice that combines outstanding clinical expertise with such warmth and humanity. Graylands Cat Clinic is an absolute gem. You are worth more than 5 stars; thank you for everything you do! 🐾💛

Veneda Goodwin

Graylands is a really special place - thanks so much Joanna, Hazel and Holly for your amazing treatment, care and follow up during what has been a stressful time. With both my cats having dental issues I feel so reassured by Joanna's wealth of knowledge and experience in this area, and know they are in the best hands possible. My cats seemed so much more relaxed and happy during their appointments - the waiting area and how they are treated with such sensitivity in the consulting room makes such a difference. You are all amazing and I feel so lucky to have found you! Highly recommend.

Liz Goodwin

4 months ago

Superb care. Our cat was very happy to be back at the surgery, he was totally chilled out. Thank you.

5 months ago

Excellent consultation and treatment. Thank you.

Beryl Reading

Joanne and her colleagues were very kind to my cat, Caspar, and to me. They did all they could to make it a less stressful experience for us both.

VS Creative Ltd

Brilliant service - very knowledgeable and kind- we felt in excellent hands and all our questions and concerns answered. They know their stuff! And our cat seemed to feel right at home too! Bonus!

Jane “Sewcrazycatlady” Elmer

Wonderful clinic for cats - cannot praise them enough for their handling of my (vet-phobic) cat. Thoroughly recommend!

Michelle Whitehead

Excellent as always. I would definitely recommend them.