Maltman Cosham Veterinary Clinic

Maltman Cosham Veterinary Clinic is an RCVS Cat Friendly Clinic and treats a range of small pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters). The clinic advertises in-house facilities such as a laboratory, diagnostic imaging and ECG monitoring, and offers online tools for booking appointments, ordering medication and paying bills, plus a Pet Health Club.

From the latest written reviews available to us, owners mention practical follow-up (e.g., calls to check on a pet’s progress) and advice on feeding and behaviour management. One recent review describes a serious communication issue during a phone call, including misgendering and feeling talked over and dismissed.

Services

Services and capabilities mentioned on the clinic website and/or in reviews include

• •Consultations
• •Vaccinations
• •Neutering
• •Diagnostic imaging
• •In-house laboratory testing
• •ECG monitoring
• •Advice discussed in reviews: feeding guidance for cats and behaviour management
• •Follow-up calls after appointments/procedures (mentioned in a review)
• •Online services: appointment booking, pet registration, medication ordering, bill payment
• •Pet Health Club (plan is listed, but no specifics are provided in the supplied content)

Emergency care: the website includes the text “Need an emergency vet?” but the provided content does not give details of emergency or out-of-hours arrangements.

Reviews

4.9 stars from 450 reviews. “”

• •Follow-up and ongoing check-ins are specifically mentioned (calls to check a pet’s progress).
• •Communication is described very differently across reviews: one owner praises listening and openness about problems, while another reports being misgendered on the phone, repeatedly interrupted, and left with concerns about respectful handling of complaints.