Downslink Veterinary Surgery

Downslink Veterinary Surgery is independently owned by DNA Vetcare. The website highlights advanced surgery and medicine, including keyhole (minimally invasive) surgery, plus routine preventive care and clinics. In the latest reviews available to us, owners most often describe clear explanations around procedures (especially dental work), detailed post-op handovers, and staff taking time with nervous or rescue dogs. The practice also states that 24-hour emergency cover is provided via Arthur Lodge Veterinary Surgery.

Services

From the website and the latest reviews, services mentioned include

• •Advanced surgery and medicine
• •Keyhole surgery
• •Dental procedures (owners describe pre-op explanations and post-op run-downs of what happened)
• •Health checks and clinics
• •Preventative healthcare
• •Hospitalisation
• •Puppy and kitten checks
• •Pet travel advice
• •Home visits
• •Emergency care: the practice states 24-hour emergency cover is provided by Arthur Lodge Veterinary Surgery (open 24/7/365, per the website)

Pricing

• •Reviews are mixed in emphasis but consistent in direction: one owner notes the clinic is “not cheap” but says they “try to minimise… costs incurred,” while others describe dental treatment as “reasonable” / “very reasonably priced.”
• •The website mentions 0% finance and 5 weeks free pet insurance (no specific prices listed).

People

• •Ben (vet): mentioned as “very good,” with one owner highlighting that he (with Jo) was “patient & kind” with a nervous dog.
• •Jo: praised alongside Ben for being patient and kind with a nervous dog.
• •Team-wide patterns in reviews include vets who spend time diagnosing and explaining options, and reception/team members described as friendly.

Reviews

4.6 stars from 113 reviews. - Dental care comes up repeatedly, with owners describing clear explanations of what a dental op would involve and a careful post-op debrief of what was done and why.

• •Communication and time spent in consults: owners mention thoroughness, diagnostics, and being talked through options rather than rushed.
• •Handling of anxious pets: specific mention of patience and kindness with a nervous dog, and a rescue dog being made to feel “very special.”
• •Costs: described as “reasonable/very reasonably priced” by some for dental work; another owner says it isn’t cheap but appreciates efforts to limit costs.