Dog & Cat Vets in Horsham

## Summary Arthur Lodge Veterinary Surgery is independently owned by DNA Vetcare and advertises **24-hour emergency vet care (7 days a week, 365 days a year)**. The clinic positions itself for cases that may need **hospitalisation** and **advanced procedures**, including **keyhole surgery**, alongside routine **health checks/clinics** and **preventative healthcare**. From the latest reviews available, owners describe being **seen quickly for urgent problems** (one report of being seen within **1.5 hours** of the first call, even though the pet wasn’t registered), and getting **clear, direct explanations** about “what awaits us next.” Pain relief for a cat is specifically mentioned, and another reviewer notes the visit felt a **reasonable price**. ## Services Based on the clinic website summary and recent reviews, services mentioned include: - **24-hour emergency care** (stated as available every day of the year) - **Advanced surgery and medicine** - **Keyhole surgery** - **Hospitalisation** - **Health checks and clinics** - **Preventative healthcare** - **Pet travel advice** - **Pet plans** (a “Pet Plan” and a “VIP Health Plan” are referenced, but inclusions aren’t detailed in the inputs) ## People - **Laura** and **Nick** are named in a recent emergency visit review. They’re described as **calm and reassuring from the first phone call**, helping reduce stress during an urgent situation. - Across reviews, the team is repeatedly credited for **clear communication**—answering questions “directly and honestly,” explaining next steps, and giving recommendations. A “secretary” is also mentioned for strong people skills (not named). ## Reviews **Google rating: 4.5 stars from 352 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast access for urgent problems:** one owner reports being seen within **1.5 hours** of the initial call, even without being registered. - **Calm handling during emergencies:** staff described as reassuring and compassionate in stressful situations. - **Straight answers and clear explanations:** owners mention being told what would happen next, with questions answered directly. - **Pain management mentioned:** one review specifically thanks the clinic for **pain relief for a cat**. - **Value and plans:** one owner calls pricing “reasonable,” and another says the clinic’s **Pet Plan** is “excellent” (no details given).

## Summary Medivet Broadbridge / Harvest Veterinary Clinic is part of the Medivet group. The clinic’s website positions it for routine preventative care (15‑minute consultations, vaccinations, parasite care) as well as work-ups supported by on-site diagnostics (in-house lab, ultrasound and X‑ray). Recent reviewers most often mention being able to get appointments quickly and vets explaining what they’re doing during handling/exams. ## Services From the clinic’s website: - 15‑minute consultations - Vaccinations - Parasite care - Neutering - Microchipping - Animal Health Certificate (pet travel) - Nurse clinics - In-house laboratory testing - Ultrasound - X‑rays - Vet Blood Supplies Specialties/capabilities listed on the site: - Ophthalmology - Small animal medicine - Radiography - Orthopaedic surgery - Exotic anaesthesia - Diabetes management - Laboratory and pharmacy support Species mentioned as seen: - Cats, dogs and rabbits Out-of-hours (as stated on the website): - Out-of-hours cover is via “Medivet 24 Hour Faygate”; the site notes no charge for assessment by phone. ## Pricing - Out-of-hours consultation fee: **£130** (as stated on the website). - **No charge** for **assessment by phone** out of hours (as stated on the website). ## People - **Lucie Hancox** (veterinary surgeon; listed as **M.R.C.V.S.** on the website). - In recent reviews, owners repeatedly describe the team as friendly and helpful, and specifically value vets **talking through what they are doing** while handling the pet. ## Reviews **4.8 stars from 200 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners describe staff as **friendly, helpful and efficient**. - Multiple reviews mention vets **explaining what they’re doing** during the appointment and handling pets well. - One reviewer says it’s **easy/quick to get an appointment**, suggesting decent appointment availability.

## Summary Medivet 24 Hour Faygate is part of the Medivet group and is set up for round-the-clock emergency and inpatient care, with the website stating a qualified vet and nurse team is on-site overnight. It also advertises advanced diagnostics (including on-site CT, ultrasound and in-house lab testing) alongside routine appointments. Recent reviews describe urgent, high-acuity work being handled quickly (one dog with bloat and a twisted stomach treated out of hours, then hospitalised for 3 days), and routine procedures being done efficiently (a cat microchipped with minimal stress). ## Services Based on the clinic website and the written reviews available: - 24-hour emergency vet care, with overnight care and post-operative monitoring - 15-minute consultations - Vaccinations and parasite care - Neutering - Microchipping (mentioned in a recent review for a cat) - Diagnostic imaging: CT imaging (on-site CT scanner), ultrasound - In-house laboratory testing - Cardiology diagnostics: auscultation, echocardiography, ECG - Pre-breeding heart screenings with official certificates (auscultations and echocardiograms) - Ultrasound-guided procedures (e.g., biopsies) - Dental care: oral health checks, ultrasonic scale & polish under general anaesthesia, extractions, and after-care plans - Laser therapy - Safe disposal of unused medications (return unused meds to the practice for disposal) Species listed on the website: cats, dogs, rabbits, and small mammals. ## Pricing - Out-of-hours consultation fee: **£130** (website) - **No charge for assessment by phone** (website) ## People - **Nadia (veterinarian)** — mentioned in a recent review for examining a cat and implanting a microchip “quickly and efficiently,” with the owner noting the cat had “no stress.” - One recent emergency case review describes an unnamed vet and nursing team acting “within minutes” on arrival for a dog with bloat/twisted stomach, and successfully managing a large (60 kg) dog during treatment and a 3-day hospital stay. ## Reviews **Google rating: 4.5 stars from 533 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Emergency response and hospital care: one owner reports their dog with bloat and a twisted stomach was treated out of hours very quickly, then kept in hospital for 3 days and discharged recovering at home. - Handling of difficult or large pets: the same review highlights the team managing a 60 kg “challenging” dog during emergency treatment. - Efficient routine care: one owner specifically mentions a cat exam and microchipping done quickly with minimal stress for the pet.

## Summary Hawthorn Veterinary Surgeries describes itself as an independent, family-run small animal practice (ownership taken on by Jonathan and Annelise Underwood in April 2012), with Danielle and Fabian Kaelin joining as Assistant Directors in July 2021. The website also states they see exotics and have Fear Free Certified Practitioners. From the latest reviews available, owners mention consultations that feel unhurried and thorough (including detailed discussion of results), and vets who can settle nervous pets (one dog described as “very timid” but calmed during the appointment). Recent feedback also includes practical, day-to-day advice (e.g., guidance on joint supplements). ## Services Services and capabilities mentioned on the website include: - Routine care: vaccinations, parasite protection, general treatment and advice - End-of-life care (“saying goodbye”) - Home visits - “Keyhole procedures” (minimally invasive procedures, as described on the site) - Acupuncture - Dog breeding-related diagnostics: progesterone blood testing and pregnancy ultrasound scans for dogs - Travel advice - Pet insurance offering (“Pet Proactive”) Emergency/out-of-hours: the website links to an “Emergencies” section, but no specific provision details are included in the supplied text. ## People Named team members mentioned in the supplied sources: - **Mel (vet)**: described in a recent review as “professional and kind,” and noted for calming a timid dog and giving advice on joint supplements. - **Fabian (vet)**: described as conducting a “very thorough examination” and helping an owner feel reassured. - **Charlotte (vet; name uncertain in review)**: described as “patient and gentle,” not rushing the appointment, and discussing results in detail. - **Jonathan & Annelise Underwood (owners)**: stated on the website as taking ownership in April 2012. - **Danielle & Fabian Kaelin (Assistant Directors)**: stated on the website as joining in July 2021. ## Reviews **4.9 stars from 129 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Thorough, reassuring exams:** owners mention detailed examinations that “put my mind at rest.” - **Calm handling for anxious pets:** examples include a timid dog being settled during the consult. - **Unhurried appointments with explanation:** one owner specifically notes they weren’t rushed and that results were discussed carefully. - **Friendly, treat-focused visits:** one review mentions dogs enjoying visits for “sniffs and treats,” alongside friendly, helpful staff.

## Summary Andrews Meadows Veterinary Surgery is an **independent, family-run small-animal practice** founded by vets **Dawn Meadows and Dan Andrews**. From the website, it’s set up as a **purpose-built practice** offering **small animal surgery**, alongside practical day-to-day support like **repeat prescriptions**, **pet registration**, and **online appointment booking for registered clients**. In the latest reviews available, owners repeatedly mention a **consistent-vet experience** (not a chain), with specific praise for **Dan’s gentle handling during puppy visits** and for the team looking after a range of pets including **cats, a dog, and a bird**. ## Services Based on the website and reviews, the clinic provides: - **Small animal care** (reviews mention dogs, cats, and a bird) - **Small animal surgery** (listed as a specialty on the website) - **Repeat prescriptions** (website) - **Online appointment booking** (website; stated as for registered clients) - **Pet registration** (website) ## People - **Dan Andrews (vet; founder)** – Mentioned for a **gentle approach** that made a puppy’s visits “a super positive experience,” and for caring for cats (named Charlie and Simba) according to reviews. - **Dawn Meadows (vet; founder)** – Named in reviews as a “brilliant vet,” alongside Dan. - Reviews also highlight the benefit of **seeing the same vet regularly**, which one owner attributes to the practice not being a “big chain.” ## Reviews **5.0★ average from 18 reviews.** The themes below are drawn from the latest written reviews available to us. - Owners describe a **personal service** and like that it’s **not a corporate chain**, with comments that this means **continuity with the same vet**. - Specific examples of care include **gentle puppy visits**, ongoing care for **two cats**, and attentive handling of a **bird**. - One reviewer explicitly compares costs, saying it **“wasn't as expensive as Medivet.”**